Contact On Guard Sanitation
Need fast, reliable remediation for mould, flooding, fire, biohazards or high-risk environments? Our team is available 24/7 across NSW.
If you’re dealing with an immediate hazard such as sewage, flooding, fire residue or a biohazard event, please call rather than email so we may prioritise your job and mobilise a technician promptly.
When your property is affected by mould, flooding, fire, biohazards or any high-risk environmental issue, fast and reliable support makes all the difference. On Guard Sanitation provides 24/7 response across New South Wales, helping homeowners, landlords, strata managers, facility managers and insurers restore safety quickly and confidently. Whether you need urgent assistance or want to discuss a remediation plan, our friendly team is ready to help.
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Trusted to restore safety and peace of mind
How We Support You
Every situation is different, and the first step is understanding what you’re facing. When you contact On Guard Sanitation, we guide you through what to do next, gather the essential details and begin planning your remediation. For emergency situations, we dispatch our team as quickly as possible. For non-urgent assessments, we organise a scheduled inspection and provide a clear, itemised plan.
Reach out for support with:
- Mould and environmental remediation
- Emergency water and flood damage
- Biohazard clean-ups and infectious contamination
- Forensic and trauma cleaning
- Deceased estates and hoarding clean-outs
- Fire, smoke and odour remediation
- Containment and risk mitigation
Our team understands that these situations often feel stressful, sensitive or overwhelming. We’re here to make the process simpler, safer and more manageable.
What Happens After You Contact Us
To make the process easy, here’s what you may expect after reaching out:
- We assess your situation — via phone, photos or an on-site inspection.
- We provide a clear plan — outlining steps, timing and pricing.
- We secure the site — using containment, PPE and safety measures if required.
- We proceed with remediation — treating contamination and restoring property safety.
- We complete final checks — including testing, verification and reporting where needed.
Our goal is to restore your property to a safe, livable and compliant condition as quickly and smoothly as possible.
Why Choose On-Guard Sanitisation?
Choosing a remediation provider isn’t just about getting the job done — it’s about ensuring your property is protected, safe and compliant. Here’s why customers across NSW rely on On Guard Sanitation when the stakes are high.
Fast Emergency Response
Emergency teams respond within 2–4 hours in most cities, providing 24/7 trauma cleaning whenever urgent help is needed.
Immediate Human Support
A care advisor answers every call, offering guidance and dispatching a local team immediately or arranging a suitable appointment.
Compassionate Support
Supportive guidance through difficult situations, offering empathy, clear communication, and help from start to finish.
Skilled, Trained Teams
Technicians follow strict safety protocols, including pathogen controls and respiratory protection, meeting all regulatory requirements.
Fully Licensed & Insured
Emergency teams respond within 2–4 hours in most cities, providing 24/7 trauma cleaning whenever urgent help is needed.
Science-Led Remediation
A proven three-step, science-driven process, verified using ATP testing, ensures hospital-level cleanliness and safety on every job.
Private & Discreet
Teams follow your access preferences and use discreet vehicle cover, ensuring complete privacy and professional handling.
Satisfaction Guarantee
All work is completed by trained staff with consistent processes, ensuring safe outcomes backed by a full satisfaction guarantee.
We’re Here to Help — Contact Us Today
Whether you’re managing a property emergency, planning remediation or seeking expert advice, our team is ready to assist. Reach out any time for fast, professional and reliable support.
