Fire, Smoke and Odour Remediation Across NSW
- Fast response for fire-affected homes and commercial properties
- Removal of soot, smoke residue and persistent odours
- Full surface restoration using Fire Restore, HEPA filtration and hot water extraction
Specialist Fire, Smoke and Odour Remediation Across NSW
When a fire occurs, the flames are only part of the problem. Smoke, soot and odour penetrate surfaces, affect indoor air quality and may cause long-term structural damage if not treated correctly. On Guard Sanitation provides evidence-based Fire, Smoke and Odour Remediation across NSW, restoring safety, cleanliness and air quality in residential, commercial and industrial environments.
From minor smoke residue to severe soot contamination, our technicians use proven methods to identify affected areas, remove harmful particles and restore materials safely.
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Trusted to restore safety and peace of mind
Posted on Phil GaleTrustindex verifies that the original source of the review is Google. I recently hired mark for mold remediation work at my home, and I couldn't be more satisfied with the service. From the initial consultation to the final inspection, mark was professional, knowledgeable, and extremely reliable. He arrived on time, explained the work clearly, and made sure everything was up to code.Posted on Simmeone HanlenTrustindex verifies that the original source of the review is Google. Cannot recommend Mark highly enough. He was patient, caring and understanding with such a sensitive matter. He and his team did an outstanding job and we were all so thrilled with the results as they exceeded our expectations.Posted on Charbel ElhageTrustindex verifies that the original source of the review is Google. Great and very reliable team you honestly will not find better and explains in ENGLISH exactly the issues and what needs done to fix it . Thanks to mark and the team job well done 🙏Posted on Trent ShahTrustindex verifies that the original source of the review is Google. Mark and the team are incredible at what they do. They are reliable, thorough, and take real pride in their work. You can tell he genuinely cares about providing the best possible service and making sure everything is done properly. If you’re looking for someone you can count on to get the job done right, Mark and On-Guard Sanitisation are the ones to call. Highly recommend!Posted on Joseph HalavazisTrustindex verifies that the original source of the review is Google. I highly recommend the services of On-Guard Sanitisation. They are very reliable, empathetic, fairly priced and show dedication to their clients.Posted on Andrew GTrustindex verifies that the original source of the review is Google. Highly recommend On-Guard's services. I have utilised their services for clients on multiple occasions and have consistently been impressed with their professionalism, quality of work and cost. Thank you guys!Posted on Susan ConollyTrustindex verifies that the original source of the review is Google. On-guard sanitation provided a service for the retirement village where I work. Mark was prompt, professional, very effective and kind and friendly to boot! I would definitely recommend their help on what is probably your worst day.Posted on Albert NasrallaTrustindex verifies that the original source of the review is Google. Mark has carried out lots of odd jobs for me both in the building and biohazard industries. I would not hesitate in hiring Mark again as he is polite, respectful and goes above and beyond every single time. Thank you Mark and On-guard Team!!Posted on Swati MitraTrustindex verifies that the original source of the review is Google. Mark and his team were extremely thorough and professional in conducting testing and remediation work. I would highly recommend them for anyone experiencing mould related issues. Mark was also kind enough to provide additional guidance on mitigating future issues.Posted on MARYANNE dayTrustindex verifies that the original source of the review is Google. Mark and his team did an excellent job. They were very thorough. I would highly recommend them for any job that needs specialist cleaning.
Fire, Smoke and Odour Remediation Services We Provide
Our process follows the structure outlined in your transcript and industry best practices.
Our Services Include:
- Fire-damaged property decontamination
- Smoke and soot residue removal
- Odour neutralisation and ozone treatment
- Containment of smoke, odour and airborne particles
- HEPA vacuuming of dust, soot and fine debris
- Soot sponge treatment for surface-level contamination
- Fire Restore chemical application
- Hot water extraction washdowns
- Ice blasting for heavy soot or stubborn contamination
Each remediation plan is tailored to the materials, extent of damage and type of property.
What Fire and Smoke Damage Looks Like
“With fire damage, it is pretty easy to determine what materials have been affected — you see whether it is charred or whether there is soot all over it.”
We look for:
- Blackened or charred surfaces
- Layers of soot on walls, ceilings and fixtures
- Discolouration of paint, plaster or brick
- Smoke residue on fittings or structural elements
If surfaces show visible soot or charring, they are categorised as affected and treated accordingly.
Odour Removal and Air Quality Restoration
Your process relies on:
- HEPA vacuums
- Fire Restore degreaser
- Hot water extraction
- Ice blasting (where required)
Odour removal may also include ozone treatment or air scrubbing, depending on job requirements. Odours are neutralised at the source by eliminating soot particles embedded within surfaces, reducing the risk of ongoing smoke smells.
Fire Damage Restoration for Commercial and Industrial Sites
Commercial and industrial properties often experience more complicated fire and smoke damage due to larger floor areas, ventilation systems and higher-density building materials. Our Fire, Smoke and Odour Remediation across NSW is designed to support warehouses, retail stores, office buildings, factories and multi-storey complexes with minimal downtime. We begin by mapping contamination across large surfaces, identifying soot travel patterns and assessing whether smoke has entered HVAC systems or structural cavities. This level of assessment allows us to create an efficient remediation plan that isolates affected zones and protects operational areas.
Industrial materials like concrete, steel framing and high ceilings sometimes require advanced methods such as ice blasting to remove deep-set soot. Our team uses HEPA filtration units to control air quality throughout the process and ensures contaminated materials are cleaned or removed in line with compliance requirements. For commercial spaces such as retail or offices, we work discreetly, using containment barriers to allow unaffected areas to remain open where safe. Whether the fire was localised or extensive, our focus is to restore both the structure and the air quality so the property can return to normal operations as quickly as possible.
Why Choose On-Guard Sanitisation?
Fast Emergency Response
Emergency teams respond within 2–4 hours in most cities, providing 24/7 trauma cleaning whenever urgent help is needed.
Immediate Human Support
A care advisor answers every call, offering guidance and dispatching a local team immediately or arranging a suitable appointment.
Compassionate Support
Supportive guidance through difficult situations, offering empathy, clear communication, and help from start to finish.
Skilled, Trained Teams
Technicians follow strict safety protocols, including pathogen controls and respiratory protection, meeting all regulatory requirements.
Fully Licensed & Insured
Emergency teams respond within 2–4 hours in most cities, providing 24/7 trauma cleaning whenever urgent help is needed.
Science-Led Remediation
A proven three-step, science-driven process, verified using ATP testing, ensures hospital-level cleanliness and safety on every job.
Private & Discreet
Teams follow your access preferences and use discreet vehicle cover, ensuring complete privacy and professional handling.
Satisfaction Guarantee
All work is completed by trained staff with consistent processes, ensuring safe outcomes backed by a full satisfaction guarantee.
How We Identify Hidden Smoke Damage
Structural elements are assessed visually and through manual inspection. A layer of soot over the building material is used as an initial visual indicator before testing is carried out.
Signs include:
- Soot deposits behind walls or within cavities
- Discolouration on plaster, timber or insulation
- Persistent odour even after surface cleaning
- These cues help determine whether deeper remediation is needed.
Understanding How Soot and Smoke Behave After a Fire
Soot and smoke behave differently depending on the temperature of the fire, the materials involved and the movement of airflow within the property. After a fire, soot particles settle on every surface, including ceilings, fixtures, walls and even inside cupboards or ceiling cavities. These particles are lightweight, acidic and easily spread, which is why proper Fire, Smoke and Odour Remediation across NSW is critical. If soot is not removed correctly, it may permanently stain surfaces, corrode metal fixtures or release harmful odours over time. On Guard Sanitation’s process removes both visible soot and microscopic particles, restoring surfaces and improving indoor air quality.
We also focus on targeted odour neutralisation. Smoke odour is caused by tiny particles trapped deep within porous materials such as timber, plasterboard and carpets. Using HEPA filtration, Fire Restore chemical application, hot water extraction and ozone treatment if required, we break down these particles instead of masking them. This ensures long-term results and prevents the return of persistent smoke smells. Our approach combines real-world fire restoration experience with industry-tested cleaning methods, helping property owners recover quickly and safely.
Need Fire, Smoke or Odour Remediation Across NSW?
Fire residues and smoke odours worsen over time. Restore your property safely and prevent long-term damage with professional remediation.
Request your quote now and restore your property with confidence.
Frequently Asked Questions
What is included in fire, smoke and odour remediation?
Fire, smoke and odour remediation involves removing soot, smoke residue and airborne particles from affected surfaces and the indoor environment. This process may include HEPA vacuuming, soot sponge treatment, Fire Restore chemical application, hot water extraction and, where required, ice blasting and odour neutralisation to restore air quality and surface safety.
Why is professional soot and smoke removal important after a fire?
Soot and smoke particles are acidic and easily spread throughout a property. If not removed correctly, they may stain surfaces, corrode materials and cause ongoing odours or air quality issues. Professional remediation focuses on removing both visible soot and microscopic contaminants rather than masking the problem.
How do you remove smoke odours from a fire-affected property?
Smoke odours are removed by eliminating soot particles trapped within porous materials such as plasterboard, timber and carpets. Depending on the level of contamination, odour removal may involve HEPA filtration, Fire Restore degreasers, hot water extraction and ozone treatment to neutralise odours at the source.
How do you identify hidden smoke or soot damage?
Hidden smoke damage is identified through visual inspection and testing of affected areas. Signs may include soot deposits behind walls, discolouration on building materials and persistent odours after surface cleaning. These indicators help determine whether deeper remediation within cavities or structural elements is required.
Do you provide fire, smoke and odour remediation for commercial properties across NSW?
Yes. Fire, smoke and odour remediation services are provided for residential, commercial and industrial properties across NSW. Commercial sites may require larger-scale containment, air quality control and advanced methods such as ice blasting to manage heavy soot contamination while reducing disruption to operations.
We Clean Up Life’s Accidents
If you have to deal with the aftermath of a virus outbreak, accident, death, drug lab incident, or hoarding, On-Guard Sanitisation is here to restore your business, home, or property. We quickly get things back to the way they were







