Frequently Asked Questions

Do you need to inspect the property before giving a quote?

Many cases require an on-site inspection, especially for mould, flooding, or biohazard contamination. Inspection fees may apply, but will be credited back if remediation proceeds.

The team uses moisture meters, HEPA vacuums, DF200 antimicrobial solutions, hot water extraction, containment systems, and structural-drying equipment.
Coverage depends on your policy and the cause of damage. Detailed reporting helps support claims.
Simple jobs may be completed the same day, while flood or mould issues may require several days of drying and monitoring.

Yes — independent hygienist testing may be arranged for laboratory-verified safety clearance.

Trusted to restore safety and peace of mind